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What our patients say

Massetts Road Dental Surgery

4.9

Based on 152 reviews

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Simone Johnson

12:14 31 Mar 26

Posted on behalf of Louise Gaston

It is so lovely to write a positive review for such an amazing practice. I have recently moved to the area and desperately needed Botox injections as I have these to reduce headaches and to reduce the hooding on my eyelids allowing me to see.

From the moment my sister sent them the initial online enquiry they were so efficient. They assessed what I needed and gave me an appointment that was quick and convenient. Their online forms were simple to complete.

On arrival I couldn’t have wished for more from EVERYONE at the practice- they were all wonderful. My sister had told reception that my elderly mum would be coming with me and they wanted to make sure she was ok and if she wanted to come and wait in reception, she had declined as she decided to have a snooze in the car. Shiv made me so relaxed her injections were ENTIRELY painless. Having had Botox by two extremely talented practitioners in the past, Shiv exceeds all previous treatments I have had.

I would highly recommend Shiv and Tina who made my appointment comfortable and stress free and Sally and her colleagues on reception who are simply the best,

Alison Paterson

17:50 25 Feb 26

I was told I had to have root canal treatment and based on what other people said I was quite anxious but I didn’t need to be at all. It was absolutely painless. Such a wonderful dentist Tom that treated me and his lovely assistant Tina. Thank you for making me feel comfortable and looked after.

Yvonne Pettit

13:23 14 Jan 26

Really caring after me going through a really bad year, understood my needs at all times would strongly recommend this practise

Jazz Slater

09:16 12 Jan 26

Dr Vimal Patel was wonderfully accommodating and highly professional with my Smilelign treatment. The entire treatment took 10 months and was comfortable and easy. The whole team at Massetts Road Dental are friendly and welcoming, I felt in very good hands.

Lauren Scrivener

17:19 11 Jan 26

Can’t recommend Vimal and Tina enough! Very professional, seamless teeth straightening and whitening treatment. The dental practice is really friendly and welcoming. Sally, the receptionist, is so warm and lovely! We have three generations of our family who come here - perfect service for all ages.

lily donovan

17:28 08 Dec 25

Shiv and Sophie were awesome!! So professional and calming, always checking to see if I was ok which I loved!! Everyone is lovely and super happy with the results! Thank you guys! Xx

Sophie

07:13 05 Dec 25

Went there for emergency dental work, never being here before and a very nervous patient I honestly cannot recommend this dental surgery enough. The staff were kind and helpful throughout the whole process and I had Shiv and her assistant Tina who done the work. Made me feel very attractive ease about the process and calm, even offered to hold my hand. For someone who has always hated the dentists I am actually looking forward to getting the rest of my work done there. Such a fantastic team

Amanda Lock

16:06 03 Dec 25

Shiv and Tina are great and they are so good at putting you totally at ease.
Shiv will always take the time to answer any questions or concerns you may have no matter what they are.
Shiv is definitely the best dentist I have used.
I would highly recommend both of them.

Lesley Erskine

12:59 28 Nov 25

Excellent treatment, my dentist and nurse ( Nikhil and Sophie) were very professional but also very friendly and caring. I’m usually very nervous with dentists but they really made me feel comfortable and safe. Top notch care & treatment guys would defo recommend this dentist.

Bob Burgin

15:13 20 Nov 25

I always feel comfortable in Vimal’s surgery due to his kindness and competence. I know I’m in safe hands for good dentistry.

Katherine Phillips

17:48 02 Nov 25

Both Shiv and Tina were patient with my son and myself. They were friendly, polite and informative.

Thank you

Bryn Scourfield

12:32 30 Oct 25

I have been a patient of Vimal for any years. I can say by far he is the best Dentist I have ever had. Massetts Road Dental is such a friendly Dentist practice, all the staff are excellent and the care is second to none.

Diane Daniels

16:59 30 Sep 25

I am a very nervous patient after having frightening experiences as a child and therefore do not feel confident with dental treatment.
However today I visited Massetts Road Dental surgery for two appointments. My first appointment with Caroline the Hygienist was such a different experience. She was kind and listened to my worries and put me at my ease and was gentle.
I then had an appointment straight after with Maya the Dentist with her nurse Bernice. I cannot believe I was so worried and nervous beforehand as they were both so lovely calm and reassuring. Maya explained exactly what was going to happen and kept checking I was ok. I never felt any pain or felt uncomfortable. So much so that I do not feel worried for my second appointment next month. If you are nervous like me do not hesitate to visit this surgery

Samantha Bloice

14:24 30 Sep 25

Excellent service, I would highly recommend Massetts Road Dental Surgery. All staff were really friendly, professional and extremely knowledgeable. The care was thorough and everything was explained really well which was so reassuring. They were so great with my child, she had a lovely visit! Thank you!

Nicky Buttress

15:42 29 Sep 25

Extremely proud to say that this dental surgery is the best by far. Always an extremely pleasant welcome when you arrive, very helpful receptionists & our dentist, Vimel, is the best. We both feel very comfortable & confident with the whole experience 😁

Susan Rees

17:04 26 Sep 25

I went in initially quite nervous however everyone in the surgery is so kind and patient I left feeling completely calm. My dentist was Maya who explained everything thoroughly and happily went at my pace. The nurses Lindsey and Sophie were really nice as well. Couldn’t recommend enough.

Patrick Carter

18:13 25 Sep 25

Very good service
I had a lot of work done and it was dealt very professionally and with great understanding

Highly recommend

Barbara Graham

16:06 18 Sep 25

I Made an emergency appointment with this practice as my regular dentist cancelled last minute. I was in so much pain I knew I couldn’t wait to be treated.
Oh my goodness what a wonderful service maya (Dentist) and Lindsey ((Nurse) were so kind and professional an X-ray was taken and I was prescribed antibiotics for an infection.
Thank you ladies fantastic care

Marjan Sarooghy

10:21 05 Sep 25

My husband had an appointment with Caroline and he had the best experience, she was very gentle and thorough , I strongly recommend her .
Thanks you for the 5 star service

Mark Williams

16:20 04 Sep 25

Very friendly helpful staff, do all they can to help and support .

sue woods

13:41 22 Aug 25

Absolutely delighted with the work done, I can now smile again with confidence

Pat Oz

15:50 04 Aug 25

Excellent dental practice. Receptionists are very helpful and sympathetic. My dentist is understanding, thorough, explains the treatment and puts me at ease. He is reassuring and gentle. I am pleased I chose this practice.

Emilia Zdziech

12:16 30 Jul 25

I have booked an emergency appointment because of a serious infection. I am really happy with the experience, from the reception welcome through to consultation with Dr. Shiv and nurse Tina up to the actual procedure, everyone was extremely professional yet welcoming and caring. Dr. Shiv explained all the possible options in detail and made sure of my informed consent - brilliant customer service and brilliant dental service. Highly recommended practice!

Matt Barry

12:47 23 Jul 25

Shiv & her team are brilliant. They explain everything very clearly & then make the procedure as quickly as possible. I had a tooth extraction that I was dreading, but in Shiv's hands it was painless & over very quickly. I am very confident in her abilities & would recommend highly!

Tony Geard

12:38 09 Jul 25

Been a patient for some four years now, always a friendly welcome from Cristina and Rachel on Reception, and Dentist, Vimal, equally so: his knowledge and gentle skills have ensured my teeth appear better and more healthy in time to come.
Recent work includes a replacement cap and an implant molar. The advance advice of procedure gave me confidence to proceed, and I now enjoy the benefits. I would recommend Vimal, ably assisted by Tina.
Worthy of mention is my hygienist, Izzie, whose regular cleans and advice help keep my smile at its best.
My thanks to all the team.

Sonam Patel

14:51 03 Jul 25

I needed a filling on a tooth. I was recommended Massetts Road Dental Practice by a friend who is also a dentist.
I was nervous of treatment however the entire team took care of me. The injection was virtually pain free and I can’t even see the filling as the composite material used looks so natural.
I would highly recommend Massetts Road and their great team.
P.s the reception team are so friendly when booking and make it so easy and are very accommodating!

lesley bailey

18:05 02 Mar 25

I have been with the dental practise for over 30 years and seen growth and change. However recently I had cause to visit on several occasions for both emergency and further treatment. The practise is always welcoming and clean. Staff including Dr Vimal Patel always kind and considerate.With Dr Vimal always explaining at great lenghts what is necessary for the best outcome for yourself. Would certainly recommend the practise to others.

jane ROBINSON

12:52 24 Feb 25

Have had a fair amount of treatment over the past few months, I am a nervous patient but have felt completely at ease with Shivangi, she tells you exactly what is going to happen and why, she is kind and patient and a very caring dentist. Highly recommend this practice 😁

Chris Pipe

11:59 17 Feb 25

From the reception team to my dentist Shiv and dental nurse Lindsey I’ve been delighted with their attitude & approach. Shiv took time to make me comfortable & explained the treatment in detail. Also checking in with me throughout the procedure & updating me on progress.. I’d highly recommend Shiv & the team at Massetts Road Dental Surgery.

Jacqueline Ward-Reel

19:59 26 Jan 25

I have had wonderful service. This is a very professional dental practice. Mya my dentist is superb. I CAN KNOW SMILE AGAIN!!

Audrey Johnson

16:31 26 Nov 24

Can highly recommend, great place to get your dental work done.
All the staff are very friendly from the receptionists to the assistants.
They put you at ease and very informative especially Nikhil, keep up the great work.

Elizabeth Bennett

18:48 25 Nov 24

I have been with Massetts Road Dental Practice for many years and continued attending even when I moved away from the immediate area. When Nikola Stalford retired and sold the Practice,
I was apprehensive BUT she could not have passed her Practice on to a better owner/dental Practitioner than Vimil Patel, and his colleagues!
I have recently had to have some intense treatment, carried out by Akshay Shah, who has the most amazing, up to date facilities and shows extreme kindness and reassurance!
Explaining every detail of the work he carries out.
His precision was exacting and I now feel like I have a ‘new’ mouth 😁 - so very happy!!!
Akshay also carried out a small cosmetic procedure on my daughter’s front tooth, which she had thought wasn’t possible. She was ‘over the moon’ afterwards!
All the staff at Massetts Road are very friendly (nurses, hygienist, reception) and go that extra mile to help!
I highly recommend Massetts Road Dental Practice, in Horley, to anyone!
It is fabulous and I feel very lucky to have them look after myself and my family!!!

Mrs Elizabeth Bennett - March 2022

Kieran Connelly

16:21 28 Oct 24

Highly recommend
Great Dentist,was made to feel relaxed and comfortable from waiting room to the chair, Dr Maya and Nurse Lindsey were very professional and calm and kept me well informed in each process of my treatment plan and next steps.
As some one who hadn't been to dentist in a while ,I felt at ease since the first appointment and very much appreciate the work and experience I've had from the team.
Again I highly recommend
Great Dentist!! Great Team
Thank you

Lisa Roberjot

10:34 20 Aug 24

I cannot recommend this lovely surgery highly enough. After years of being scared of going to the dentist, the team have been so welcoming and helped me feel at ease. Dr Maya is exceptional and both she and Lindsay really care about their patients. Thank you to Cristina too!

Sam Houston

18:02 06 Aug 24

I recently joined Massetts Rd Dental Practice and the service has been impeccable. Maya is a highly skilled dentist and her sidekick Lindsey is a delight. Both professional and friendly, they’re a the dentist A team in my opinion.

thalia wey

14:25 21 May 24

As an extremely nervous patient with a fear of visiting dental practices I can wholeheartedly say that Vimal, my dentist and Caroline, my hygienist, are the most gentle, professional and kindest of people who make me feel totally at ease, everything is explained in full and treatment is second to none. An excellent dental practice who come highly recommended ⭐️

Fraser Mckenzie

13:45 06 Feb 24

Excellent Dental Surgery, friendly staff and procedures always done In a professional and considerate manner.

Cary Charman

11:45 01 Feb 24

Highly recommend this dental surgery and its staff, so kind and friendly. My dentist, Vimal Patel, recently removed my baby tooth and advised that I needed an implant. I was very dubious about having this, after seeing pictures on line of the procedure and worried how painful this may be.
After several visits to see Vimal, to have moulds, pictures and an X-ray, I now have my implant. I'm so happy with the result. I experienced no pain whatsoever and with Vimal's professional dentistry, he kept me informed all the time of what was being done and the next steps.
If anyone is considering an implant or in fact any dental work, I would recommend a visit to Vimal or one of his team as you can be certain you will be in good hands 👌

Bryn Scourfield

14:37 20 Jan 24

I have been attending Massetts Road Dental for many years. My Dentist is Vimmal. He has a calm soothing nature about him and always puts you at ease. He is very informative and will advise of the best treatment necessary. The overall practice I believe is a top practice managed well and keeps the patient (me) up to date for check ups and appointments etc. Thank you to all.

J Sinclair

17:54 09 Jan 24

Dr. Nikhil Patel has been fantastic, after experiencing a cracked tooth he managed a very clean repair. The whole team takes pride in their work making the whole experience rather pleasant. Most of the Dental nurses spend some time on reception so have an in-depth understanding of your needs before even seeing a dentist. They are very friendly and approachable with a special shout out to Cristina. I would highly recommend you choose this practice for all your dental needs.

Alison Massie

20:19 06 Jan 24

I have been a Customer/ patient of this dental practice for about 17 years. Every member of staff from the reception to the ‘chair ‘ are always polite , efficient and professional in every way.
From both the dentist and hygienist I always have good advice about my teeth .
Front reception staff always have time to talk and discuss appointments .
Everyone always seems to have time for me the client. I have now moved 50 miles away, but will still retain this practice as my dentist.
That says it all I think . Regards Alison Massie

Gail Rainback

19:28 06 Jan 24

All of the staff are so lovely and caring and I have never had a negative appointment with them. They look after their clients so well and always explain what the treatment plan is and what to expect. I would not want to be with any other practise. It is such a welcoming place and they put you at ease and so you know your in safe hands.

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