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What our patients say

Massetts Road Dental Surgery

4.9

Based on 173 reviews

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Jake Anderson

2 days ago

I came to Massetts road DS after not visiting the dentist for 15 years and honestly I can't recommend them enough, staff in the reception are lovely and always welcome you with a smile, I never have to wait whenever I arrive as soon as I sign in they see me.

Shiv is the dentist I was assigned and I am so good that I got her to be my dentist, we had a initial consultation and just took the time to answer all my questions and I never felt like I was being rushed out the door. (I had lots of questions after not going for 15 years) she did lots of tests and took lots of pictures so she could explain everything to me which I really appreciated. I told her I needed to get all the work done (turned out to be 11 fillings extensively bad cavities) asap as I was starting a new job and they all made sure I got the earliest appointments avaliable (plus time for healing) and they finished all the work within the timeframe I asked for.

During each session Shiv always met me with a smile asking me how I was doing in my personal life remembering previous conversations we had and really you cant ask for a more personal service then that. During the dental work she always made sure I was numbed up so that I didnt feel any pain whilst she did the work and kept checking in ever few minutes to make sure i was still pain free.

I dont normally do reviews but iv been made to feel so welcome here that I felt by leaving this that if I can convince just one person to come to massetts road then it would be worth it because I wont be going anywhere else. Peace out 🤟

Douglas Saunders

3 days ago

Maya my dentist was truly excellent, very knowledgeable and professional with a very pleasing personality.

Danny Pereira

4 days ago

Lovely staff

Andy Parsons

3 weeks ago

Thanks to both Maya and Lindsey for all their help and support in my treatment today much appreciated👍

SonSco

3 weeks ago

Vimal and his nurse were both v caring and gentle. I felt very at ease while my treatment was being carried out. Reception team v welcoming.
What a great practice. Thankyou.

david tucker

3 weeks ago

Always good great dental practice, very highly recommended!!

Brooke W

2 months ago

My dentist Nikhil, Nurse Sophie and hygienist Izzy are the best!!!! Highly recommend, make me feel soooo welcome and love a chit chat!! The best atmosphere so welcoming !!

Darren Hall

2 months ago

Susan Ottah

2 months ago

As always excellent service and patient care.

Gayle Lee

2 months ago

Lucy Johnson

2 months ago

What a lovely friendly practice, can really recommend, really thorough and helpful!!

Abigail Keane

3 months ago

Thank you so much to Dr Vimal and Tina. I recently had an infected wisdom tooth which needed to be removed urgently and I was so lucky to have found them online, dropped them an email and I was booked in for the next day. I am super anxious of dentists, always have been, and both Vimal and Tina were so kind and caring from start to finish. Because of this, I am now on a treatment plan to help improve my dental health post my wisdom tooth removal. They have both helped ease my nerves when it comes to dentists, and I no longer feel worried to attend appointments. Dr Vimal was not judgmental when I discussed my previous lack of visits and it is clear he has my dental health at the heart of every recommendation he has given me. He’s reinstalled my confidence going to the dentist and I can hand on heart say I am going to attend every appointment going forward because of how relaxed and reassured he and Tina made me feel. Thank you both so much and I can’t wait to see my teeth improve!

Allen Hughes

3 months ago

Peter Bond

3 months ago

N N

3 months ago

An excellent local dentist. Staff are friendly and courteous and I would not hesitate to recommend this surgery ! Excellent service for clear alligners

lennon boxall

3 months ago

A very welcoming, and calm environment within the practice. Vimal was amazing with my treatment, made me feel very at ease and reassured, when i was feeling slightly anxious.I'm super happy with the end result. I would highly recommend.

Phil Ryan

3 months ago

I joined Massetts Road dental surgery having relocated to the area from South London. They immediately made me and my young son feel welcome. I would not change them. They’ve always been fantastic to me / us. Everyone’s amazing - reception staff , Dr Nikhil , the nurses. Professional , patient and helpful.
I’ve had to have more work done recently. As usual they’ve all been so helpful and accommodating , fitting me on occasions when any issues occurred. Had final work done today. Special thanks and praise goes to Dr Nikhil , his assistant Sophie and the lovely reception staff Rachel and Sally. All made me feel welcome and put me at ease. I would also like to mention Christine , who I saw from a distance today but didn’t get to talk to. She has previously always been amazing to us. Thank you all. One of the best decisions I made since living in Horley. Highly recommend.

James Gordon

3 months ago

Excellent dental practice. Friendly, professional and very patient. Was with a well known practice in Reigate but they became impossible to deal with.

I've managed to mess up my last three appointments due to a string of unfortunate curveballs, infections and broken bones, yet they've been nothing but accommodating throughout.

The team are always welcoming, explain everything clearly and never make you feel rushed. It's reassuring to know you're in good hands.

Would thoroughly recommend!!!

Wendy Pannell

4 months ago

Having been going regularly to a dentist for the past 60yrs , I have to say that
Shiv and Tanya were so lovely ..
I had to have a tooth filled at the front where it is most sensitive and I can honestly say I didn't feel a thing..
The best filling ever!!!

Sandra Brash

4 months ago

I moved to Massett's Road dental surgery last year and I'm so glad that I did. there were a few things that needed attention. all now successfully completed.. crown, filling and some restoration work..... also quality dental hygienist attention from Izzy which I didn't realise I needed as I had always attended my hygiene sessions at my previous surgery.

Vimal and his excellent nurse Tina made it all a pleasant painless experience.
Thank you all
Sandra Brash

Debbie Tandy

4 months ago

My visit today was for some fillings, my dentist Maya and the nurse Lindsey were very gentle and reassuring and the result was perfect.
Thank you.

Lesley Gayler

5 months ago

Really good dental practice, have recommended them to neighbours who have been equally pleased with their work. Lovely friendly people at the Surgery which is very reassuring if at all nervous of visiting a dentist. Having just finished course of treatment with Maya and nurse Lindsey it has all gone as planned. Excellent work, thank you.

Richard Brooks

5 months ago

I recently undertook significant dental work and cannot fault the service I received. The attention to detail, which also enabled me to fully understand what was going to happen, was really reassuring. During the various processes the super team of Maya and Lindsey worked in perfect harmony and I am super pleased with the outcome. Thank you very much!

Gill Wheeler

5 months ago

I have been going to Massetts Road Dental practise for over 40 years. The dentists and dental nurses are exceptional. The equipment is state of the art. I usually see Maya ( dentist ) and Lindsey the D nurse.
There are always pleasant and very caring. I have had a lot of treatment recently and am very pleased with the result. I would highly recommend this practise and indeed Maya and Lindsey.

sarah haddow

5 months ago

I’ve had such a great experience with Massetts Road dental practice. The team are genuinely lovely people who make you feel comfortable from the moment you walk in and talk to the receptionist. Everything is handled with real professionalism, and they take the time to explain each step so you never feel unsure or rushed.

What really stood out to me is how Shiv and Tina helped me overcome my fear of going to the dentist. They were patient, understanding, and reassuring throughout, which made a huge difference. I now feel much more confident about my dental visits.

I’d highly recommend them to anyone looking for a caring and professional dental team.

Paige MacConnell

5 months ago

Today I had my first ever filling an injections at the dentist with Shiv and Tina. They made me feel so comfortable from start to finish and the treatment was outstanding with absolutely no pain, and they talked me through the whole process as I had mentioned I was a nervous patient. 10 out of 10 Recommended to all!

Alison Paterson

7 months ago

I was told I had to have root canal treatment and based on what other people said I was quite anxious but I didn’t need to be at all. It was absolutely painless. Such a wonderful dentist Tom that treated me and his lovely assistant Tina. Thank you for making me feel comfortable and looked after.

Yvonne Pettit

8 months ago

Really caring after me going through a really bad year, understood my needs at all times would strongly recommend this practise

Jazz Slater

8 months ago

Dr Vimal Patel was wonderfully accommodating and highly professional with my Smilelign treatment. The entire treatment took 10 months and was comfortable and easy. The whole team at Massetts Road Dental are friendly and welcoming, I felt in very good hands.

Lauren Scrivener

8 months ago

Can’t recommend Vimal and Tina enough! Very professional, seamless teeth straightening and whitening treatment. The dental practice is really friendly and welcoming. Sally, the receptionist, is so warm and lovely! We have three generations of our family who come here - perfect service for all ages.

lily donovan

9 months ago

Shiv and Sophie were awesome!! So professional and calming, always checking to see if I was ok which I loved!! Everyone is lovely and super happy with the results! Thank you guys! Xx

Sophie

9 months ago

Went there for emergency dental work, never being here before and a very nervous patient I honestly cannot recommend this dental surgery enough. The staff were kind and helpful throughout the whole process and I had Shiv and her assistant Tina who done the work. Made me feel very attractive ease about the process and calm, even offered to hold my hand. For someone who has always hated the dentists I am actually looking forward to getting the rest of my work done there. Such a fantastic team

Amanda Lock

9 months ago

Shiv and Tina are great and they are so good at putting you totally at ease.
Shiv will always take the time to answer any questions or concerns you may have no matter what they are.
Shiv is definitely the best dentist I have used.
I would highly recommend both of them.

Lesley Erskine

10 months ago

Excellent treatment, my dentist and nurse ( Nikhil and Sophie) were very professional but also very friendly and caring. I’m usually very nervous with dentists but they really made me feel comfortable and safe. Top notch care & treatment guys would defo recommend this dentist.

Bob Burgin

10 months ago

I always feel comfortable in Vimal’s surgery due to his kindness and competence. I know I’m in safe hands for good dentistry.

Katherine Phillips

10 months ago

Both Shiv and Tina were patient with my son and myself. They were friendly, polite and informative.

Thank you

Bryn Scourfield

11 months ago

I have been a patient of Vimal for any years. I can say by far he is the best Dentist I have ever had. Massetts Road Dental is such a friendly Dentist practice, all the staff are excellent and the care is second to none.

Diane Daniels

12 months ago

I am a very nervous patient after having frightening experiences as a child and therefore do not feel confident with dental treatment.
However today I visited Massetts Road Dental surgery for two appointments. My first appointment with Caroline the Hygienist was such a different experience. She was kind and listened to my worries and put me at my ease and was gentle.
I then had an appointment straight after with Maya the Dentist with her nurse Bernice. I cannot believe I was so worried and nervous beforehand as they were both so lovely calm and reassuring. Maya explained exactly what was going to happen and kept checking I was ok. I never felt any pain or felt uncomfortable. So much so that I do not feel worried for my second appointment next month. If you are nervous like me do not hesitate to visit this surgery

Samantha Bloice

12 months ago

Excellent service, I would highly recommend Massetts Road Dental Surgery. All staff were really friendly, professional and extremely knowledgeable. The care was thorough and everything was explained really well which was so reassuring. They were so great with my child, she had a lovely visit! Thank you!

Nicky Buttress

12 months ago

Extremely proud to say that this dental surgery is the best by far. Always an extremely pleasant welcome when you arrive, very helpful receptionists & our dentist, Vimel, is the best. We both feel very comfortable & confident with the whole experience 😁

Susan Rees

12 months ago

I went in initially quite nervous however everyone in the surgery is so kind and patient I left feeling completely calm. My dentist was Maya who explained everything thoroughly and happily went at my pace. The nurses Lindsey and Sophie were really nice as well. Couldn’t recommend enough.

Patrick Carter

12 months ago

Very good service
I had a lot of work done and it was dealt very professionally and with great understanding

Highly recommend

Barbara Graham

12 months ago

I Made an emergency appointment with this practice as my regular dentist cancelled last minute. I was in so much pain I knew I couldn’t wait to be treated.
Oh my goodness what a wonderful service maya (Dentist) and Lindsey ((Nurse) were so kind and professional an X-ray was taken and I was prescribed antibiotics for an infection.
Thank you ladies fantastic care

Marjan Sarooghy

1 year ago

My husband had an appointment with Caroline and he had the best experience, she was very gentle and thorough , I strongly recommend her .
Thanks you for the 5 star service

Mark Williams

1 year ago

Very friendly helpful staff, do all they can to help and support .

sue woods

1 year ago

Absolutely delighted with the work done, I can now smile again with confidence

Pat Oz

1 year ago

Excellent dental practice. Receptionists are very helpful and sympathetic. My dentist is understanding, thorough, explains the treatment and puts me at ease. He is reassuring and gentle. I am pleased I chose this practice.

Emilia Zdziech

1 year ago

I have booked an emergency appointment because of a serious infection. I am really happy with the experience, from the reception welcome through to consultation with Dr. Shiv and nurse Tina up to the actual procedure, everyone was extremely professional yet welcoming and caring. Dr. Shiv explained all the possible options in detail and made sure of my informed consent - brilliant customer service and brilliant dental service. Highly recommended practice!

Matt Barry

1 year ago

Shiv & her team are brilliant. They explain everything very clearly & then make the procedure as quickly as possible. I had a tooth extraction that I was dreading, but in Shiv's hands it was painless & over very quickly. I am very confident in her abilities & would recommend highly!

Tony Geard

1 year ago

Been a patient for some four years now, always a friendly welcome from Cristina and Rachel on Reception, and Dentist, Vimal, equally so: his knowledge and gentle skills have ensured my teeth appear better and more healthy in time to come.
Recent work includes a replacement cap and an implant molar. The advance advice of procedure gave me confidence to proceed, and I now enjoy the benefits. I would recommend Vimal, ably assisted by Tina.
Worthy of mention is my hygienist, Izzie, whose regular cleans and advice help keep my smile at its best.
My thanks to all the team.

Sonam Patel

1 year ago

I needed a filling on a tooth. I was recommended Massetts Road Dental Practice by a friend who is also a dentist.
I was nervous of treatment however the entire team took care of me. The injection was virtually pain free and I can’t even see the filling as the composite material used looks so natural.
I would highly recommend Massetts Road and their great team.
P.s the reception team are so friendly when booking and make it so easy and are very accommodating!

lesley bailey

2 years ago

I have been with the dental practise for over 30 years and seen growth and change. However recently I had cause to visit on several occasions for both emergency and further treatment. The practise is always welcoming and clean. Staff including Dr Vimal Patel always kind and considerate.With Dr Vimal always explaining at great lenghts what is necessary for the best outcome for yourself. Would certainly recommend the practise to others.

jane ROBINSON

2 years ago

Have had a fair amount of treatment over the past few months, I am a nervous patient but have felt completely at ease with Shivangi, she tells you exactly what is going to happen and why, she is kind and patient and a very caring dentist. Highly recommend this practice 😁

Chris Pipe

2 years ago

From the reception team to my dentist Shiv and dental nurse Lindsey I’ve been delighted with their attitude & approach. Shiv took time to make me comfortable & explained the treatment in detail. Also checking in with me throughout the procedure & updating me on progress.. I’d highly recommend Shiv & the team at Massetts Road Dental Surgery.

Jacqueline Ward-Reel

2 years ago

I have had wonderful service. This is a very professional dental practice. Mya my dentist is superb. I CAN KNOW SMILE AGAIN!!

Audrey Johnson

2 years ago

Can highly recommend, great place to get your dental work done.
All the staff are very friendly from the receptionists to the assistants.
They put you at ease and very informative especially Nikhil, keep up the great work.

Elizabeth Bennett

2 years ago

I have been with Massetts Road Dental Practice for many years and continued attending even when I moved away from the immediate area. When Nikola Stalford retired and sold the Practice,
I was apprehensive BUT she could not have passed her Practice on to a better owner/dental Practitioner than Vimil Patel, and his colleagues!
I have recently had to have some intense treatment, carried out by Akshay Shah, who has the most amazing, up to date facilities and shows extreme kindness and reassurance!
Explaining every detail of the work he carries out.
His precision was exacting and I now feel like I have a ‘new’ mouth 😁 - so very happy!!!
Akshay also carried out a small cosmetic procedure on my daughter’s front tooth, which she had thought wasn’t possible. She was ‘over the moon’ afterwards!
All the staff at Massetts Road are very friendly (nurses, hygienist, reception) and go that extra mile to help!
I highly recommend Massetts Road Dental Practice, in Horley, to anyone!
It is fabulous and I feel very lucky to have them look after myself and my family!!!

Mrs Elizabeth Bennett - March 2022

Kieran Connelly

2 years ago

Highly recommend
Great Dentist,was made to feel relaxed and comfortable from waiting room to the chair, Dr Maya and Nurse Lindsey were very professional and calm and kept me well informed in each process of my treatment plan and next steps.
As some one who hadn't been to dentist in a while ,I felt at ease since the first appointment and very much appreciate the work and experience I've had from the team.
Again I highly recommend
Great Dentist!! Great Team
Thank you

Lisa Roberjot

2 years ago

I cannot recommend this lovely surgery highly enough. After years of being scared of going to the dentist, the team have been so welcoming and helped me feel at ease. Dr Maya is exceptional and both she and Lindsay really care about their patients. Thank you to Cristina too!

Sam Houston

2 years ago

I recently joined Massetts Rd Dental Practice and the service has been impeccable. Maya is a highly skilled dentist and her sidekick Lindsey is a delight. Both professional and friendly, they’re a the dentist A team in my opinion.

thalia wey

2 years ago

As an extremely nervous patient with a fear of visiting dental practices I can wholeheartedly say that Vimal, my dentist and Caroline, my hygienist, are the most gentle, professional and kindest of people who make me feel totally at ease, everything is explained in full and treatment is second to none. An excellent dental practice who come highly recommended ⭐️

Fraser Mckenzie

3 years ago

Excellent Dental Surgery, friendly staff and procedures always done In a professional and considerate manner.

Cary Charman

3 years ago

Highly recommend this dental surgery and its staff, so kind and friendly. My dentist, Vimal Patel, recently removed my baby tooth and advised that I needed an implant. I was very dubious about having this, after seeing pictures on line of the procedure and worried how painful this may be.
After several visits to see Vimal, to have moulds, pictures and an X-ray, I now have my implant. I'm so happy with the result. I experienced no pain whatsoever and with Vimal's professional dentistry, he kept me informed all the time of what was being done and the next steps.
If anyone is considering an implant or in fact any dental work, I would recommend a visit to Vimal or one of his team as you can be certain you will be in good hands 👌

Bryn Scourfield

3 years ago

I have been attending Massetts Road Dental for many years. My Dentist is Vimmal. He has a calm soothing nature about him and always puts you at ease. He is very informative and will advise of the best treatment necessary. The overall practice I believe is a top practice managed well and keeps the patient (me) up to date for check ups and appointments etc. Thank you to all.

J Sinclair

3 years ago

Dr. Nikhil Patel has been fantastic, after experiencing a cracked tooth he managed a very clean repair. The whole team takes pride in their work making the whole experience rather pleasant. Most of the Dental nurses spend some time on reception so have an in-depth understanding of your needs before even seeing a dentist. They are very friendly and approachable with a special shout out to Cristina. I would highly recommend you choose this practice for all your dental needs.

Alison Massie

3 years ago

I have been a Customer/ patient of this dental practice for about 17 years. Every member of staff from the reception to the ‘chair ‘ are always polite , efficient and professional in every way.
From both the dentist and hygienist I always have good advice about my teeth .
Front reception staff always have time to talk and discuss appointments .
Everyone always seems to have time for me the client. I have now moved 50 miles away, but will still retain this practice as my dentist.
That says it all I think . Regards Alison Massie

Gail Rainback

3 years ago

All of the staff are so lovely and caring and I have never had a negative appointment with them. They look after their clients so well and always explain what the treatment plan is and what to expect. I would not want to be with any other practise. It is such a welcoming place and they put you at ease and so you know your in safe hands.

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